Life at Salveo Care

We always assess residents before admission to ensure that we offer the appropriate level of care and facilities for a person’s individual needs. The assessment can take place wherever the resident is staying and at a time that is convenient for you.

It varies from a few days to a few weeks, depending on our availability, whether we have the appropriate provisions in place to care for the resident’s individual needs and, of course, your own preference. However, if you are hoping to move into our home urgently, please let us know and we will do our best to support a quick and safe admission.

Your residence in the home for the first four weeks is on a trial basis, so that if during, or at the end of the period, either you or the home’s management regard the arrangement as unsatisfactory for the long term, the agreement may be terminated with reasonable notice from either side.

Our bedrooms are fully furnished but you are welcome to bring in personal belongings to make it feel like home.

Fees are normally reviewed annually but we reserve the right to review them more frequently if economic conditions change, or if a resident opts to change their room. An increase in the dependency level of the resident may also result in fee reviews, but we will always provide plenty of notice before making any changes.

It is important that, in the event of your funds being reduced to a level whereby you qualify for local authority funding support, you tell us so that we can arrange for a reassessment of means to pay your charges. In the event of you qualifying for local authority funding support, we will review your terms and conditions.

If you have a specific service in mind, please don’t hesitate to ask, but common additional services include the following: newspaper subscriptions, hairdressing, professional dry cleaning, transport, alternative therapies, private telephone installation, call charges, audio and visual installation and servicing (beyond the Freeview TV provided by us).

Cherry Tree House is not a specialised dementia care home but may be able to help those in the early or late stages of dementia, depending on how it presents itself in the individual. Our new home, Wendover Manor, which is opening soon, will provide specialist care and support for individuals living with dementia. Our experienced team will be equipped to support residents across the different stages of dementia, with each individual’s needs and circumstances assessed as part of the admission process. We recognise that dementia affects everyone differently, and we will work closely with individuals, their families and relevant professionals to ensure that Wendover Manor is able to meet their care and support needs safely and appropriately. Where an individual presents with behaviours that may pose significant risks to themselves, other residents or staff, we will assess their needs on an individual basis and determine whether we can safely provide the appropriate level of support.

Our chefs and care staff are trained to accommodate a variety of dietary requirements to meet individual needs and preferences. For example, we cater for allergies, intolerances, and different levels of dysphasia, ensuring our residents are able to enjoy a diverse, tasty and nutritional diet.

Yes, every bedroom at Cherry Tree House has a 32-inch TV with Freeview installed. Sky and other similar services can be installed at an additional cost.

We actively encourage our residents to continue doing what they enjoy, regardless of where they are living. With the input of family and friends, we will support residents to attend social events within the local community, religious services, or gatherings.

We have an open visiting policy which allows you to visit at any time, as long as it suits the resident. We also kindly ask you to respect the other residents living in the home during your visit.

Yes! We encourage our residents to go out in the community with family and friends.