Our Process
We make the move simple and stress-free. Here's what to expect from enquiry to settling in.
01
Arrange a tour
After making an initial enquiry, we recommend organising a scheduled visit to our home so you can see our facilities, meet our team, and get a feel for life at Salveo Care. If you’re unable to visit in person, we can organise a virtual tour to give you an introduction.
02
Discuss your needs
During your visit, we’ll learn about your lifestyle, care needs, and specific requirements. This helps us see if we’re a good fit. You can ask questions and understand what to expect from our home and support. We’ll email a summary after your visit and keep communication clear and transparent.
03
Assessment
Our Care Relations Manager or another member of the home’s management team will carry out a thorough pre-admission assessment, either at your home, hospital, or in another setting, to evaluate and understand your individual care needs, wishes and personal preferences. You can find out more about what to expect from the assessment process by clicking here.
04
Review & agreement
After making an initial enquiry, we recommend organising a scheduled visit to our home so you can see our facilities, meet our team, and get a feel for life at Salveo Care. If you’re unable to visit in person, we can organise a virtual tour to give you an introduction.
05
Preparation & moving
We’ll guide you through the practicalities of moving in, including what to bring and how to prepare. On moving day, our team will be ready to welcome you, help you settle in and introduce you to our lovely community at Salveo Care.
06
Settling in
While you are settling in, we’ll pay special attention to ensure you feel comfortable and supported. Regular communication with families during this period helps address any concerns and fine-tune the care plan.
07
Ongoing support
Once settled, we hope you will enjoy all the benefits of life in our care home, including personalised care, wellness activities, and a warm, welcoming community.We’ll maintain regular communication with families to keep them updated and involved in your journey.
Our Care Services
From everyday support to specialist care, our services are designed around each individual, helping them live with choice, dignity, purpose and wellbeing.
Latest news from Salveo Care
Celebrating Wellness and Community Connections
How do I choose the right care home?
