When you first contact us, we will ask you a few simple questions and answer any of your queries before inviting you to visit our home. During this time we hope you’ll have enough information to allow you to make a decision that’s right for you and your family.
When you decide that Salveo Care is the right care provider for you, we will arrange an assessment of needs, which is carried out by a qualified member of the management team. This can take place wherever you are staying at a time that is convenient for you.
Before you join us, we take the time to get to know you as an individual. We’ll ask questions about your background, interests and hobbies, as well as questions relating to your medical, personal and social needs. Based on the information provided to us by you, and those closest to you, we’ll create a tailored care plan ready for when you move in.
As we get to know you and your preferences, and if you ever want to change your mind, we’ll update your care plan to build a full picture of how you’d like to live your life at Salveo Care.
The care and attention you’ll receive is completely personalised to you, your family and your combined wishes.